Jumia Food is a service provided by Jumia Group (E-Cart Ltd). The following terms you or user refer to each person visiting https://www.food.jumia.co.ke. The terms we and our website refer to Jumia Food. Protecting your personal data is very important to us. By visiting our website, you provide us with some personal data. This policy explains how we use it. You can visit our website and explore it without providing us with personal data.
What information do we collect about you?
We only collect personal information from you when you order goods or services on our website, when you complete any customer survey, or through cookies.
We collect this information in order to enable orders, such as name, address, phone number, or payment information.
Cookies and Google Analytics
Accepting cookies is not necessary to visit our website, but mandatory in order to complete correctly an order.
What are cookies? Cookies are small text files placed on your computer while visiting websites. They are necessary to have websites work more efficiently or to provide information to the websites owners. We collect cookies to remember your IP address, so that you can save time when coming back on our website. To get more information about cookies, please visit www.allaboutcookies.org.
How will we use the information we collect from you?
We collect and use your personal data on secured servers. We ask third organisms to check and certify our confidentiality principles.
Information that we collect from you is used to process your order and to manage your account. We may also use your information to email you about other products or services that we think may be of interest to you.
In processing your order we may send your information to credit reference and fraud prevention agencies, or to third companies (restaurants and delivering companies).
From time to time we may send your information to third parties which we consider may have goods or services which are of interest to you. If you do not wish to be contacted by third parties please email us at [email protected].
Access to your information
At any time, you can request a copy of the information we hold on you. Simply contact us at [email protected]. We will ask you a small charge in order to process your request.